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We’re glad you’re here. Whether you’re new to home medical equipment or continuing your care, our goal is to make everything clear, simple, and stress-free.

Below you’ll find welcome packets tailored to the type of care you’re receiving. Each packet explains what to expect, how to reorder supplies, important safety information, and how to reach us when you need support.

How it works

  1. Your doctor sends a prescription. Most equipment and supplies require one. Your provider can fax it to 631-615-7707 or send it electronically.
  2. We verify your insurance. We bill Medicare, Medicaid and most private plans and will tell you about any out-of-pocket cost before anything ships.
  3. We schedule setup or delivery. Sleep therapy patients get a fitting and training appointment; most supplies ship directly to your home.

Ready now? Complete the patient intake form and we will call you to confirm the details.

Pick the packet for your type of care

Each packet explains what to expect, how to reorder supplies, important safety information, and how to reach us when you need support.

Sleep Therapy (CPAP / PAP)

For patients receiving PAP or CPAP therapy, this packet explains supply replacement schedules, insurance requirements, compliance guidelines, and how to reorder supplies quickly and easily.

Download welcome packet (PDF)

Continuous Glucose Monitoring (CGM)

This packet is for patients using a Continuous Glucose Monitor. It includes information on device usage, reordering supplies, insurance requirements, and where to get manufacturer support for device or app-related issues.

Download welcome packet (PDF)

Incontinence Supplies

This welcome packet explains prescription requirements, refill timelines, discreet delivery practices, and the different ways you can reorder supplies while maintaining privacy, comfort, and dignity.

Download welcome packet (PDF)

Durable Medical Equipment/ Respiratory & Oxygen Therapy

This welcome packet is for patients using oxygen, other respiratory equipment, or home medical (DME) equipment such as hospital beds, walkers, wheelchairs, and other mobility devices. It covers safety guidelines, proper usage, equipment care and cleaning, supply replacement schedules, and how to reach our team 24/7 for urgent issues.

Download welcome packet (PDF)

Ready to get started?

New patients can book an appointment online in about five minutes. Existing patients can reorder supplies, pay a bill, or reach us by phone or live chat.